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SHIPPING POLICY

SHIPPING CANADA WIDE

$15 FLAT RATE SHIPPING Canada wide (Bulk orders excluded).
All orders are processed within 5 to 7 business days. Rush orders may be available so please let us know if you need by a certain time and we'll do our best to accommodate. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed and you will be notified of this. Please allow additional days in transit for delivery.  Enjoy your Personalized Pebbles & Pine products!
 

LOCAL PICKUP

Contactless pickup at 6757 Beattie St. Lambeth Ontario (Southwest London).
All orders are processed within 5 to 7 business days. 
Rush orders may be available so please let us know if you need by a certain time and we'll do our best to accommodate.

RETURN & EXCHANGE POLICY

We stand behind our products to offer you high quality merchandise. If you have any issues with your products, please contact us so we can best help. Due to some of our products being custom made, we do not except returns on certain items unless they are received damaged. Please make sure your names and addresses are spelled correctly before placing your order.  If your item is defective or damaged, please contact us within seven days of receipt and we will process your replacement immediately with no shipping charge. Please contact us to see how we can best fix the problem you have. Please send us an email at shantalle@pebblesandpine.ca for further instructions. 

PAYMENT METHODS

Credit | Debit Cards | Etransfers

Payment Methods
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